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Friday, August 03, 2007

Cream 3.0 is available to download

Campware announced the release of Cream 3.0, a free and open-source customer relationship management (CRM) system designed for media organizations.

Cream is a multilingual customer relationship management (CRM) system for media organizations. The application tracks sales orders, payments, shipments, services, online and print subscriptions, and the effectiveness of promotional campaigns through its easy-to-use reporting and analytical functions. Cream features a powerful module for communication with customers, including incoming and outgoing email, web forms, template-based HTML newsletters, and a WYSIWYG editor.

Cream 3.0 brings the following improvements on the end-user side:
  • Switched to MySQL database
  • Contacts management
  • Opportunities management
  • Tasks management
  • External HTML forms for support and info requests
  • Campsite integration where Cream manages Campsite subscriptions
  • New custom fields in support and info requests
  • Billing and shipping addresses in customers
  • Additional customer fields
  • View of related contacts, documents and tasks in the customer detail
  • View of related documents and tasks in the contact detail
  • View of related documents and tasks in the campaign detail
  • View of related documents in the sales order detail
  • Many new options
  • Import of Newsletter Subscriptions
  • Changed look of the user interface
  • Added paginating for all lists
  • Fixed many bugs
Download Now.

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